Confidential, unrushed & personalised medical care delivered by RACGP-accredited General Practitioners, from the comfort of your home.
Your health concerns are addressed privately, Holistic care tailored to your need
Consult exclusively with fully accredited Australian General Practitioners.
Get medical advice when you need it often on the very same day.
Fast access to a GP without long queues or delays.
Book an appointment in less then 2 minutes - no need to create an account or download an app..
Skip the waiting room and consult a GP virtually. Discuss your health, request a medical certificate, e-script, or specialist referral without leaving home.
At TeleDoc®, we never compromise on quality or experience. That’s why every consultation is conducted exclusively by RACGP-certified General Practitioners. You can feel confident knowing you’re speaking with a fully accredited GP who meets the highest standards of Australian primary care.
Stop putting your health on hold. With TeleDoc, expert medical care is now at your fingertips anytime, anywhere. Imagine seeing a GP from your couch during a lunch break, or getting a prescription filled while traveling. It’s more than convenience; it’s healthcare that seamlessly fits your life, removing the barriers of distance, time, and hassle.
We treat common URTIs, including: Sinus infection, Ear infection, Bronchitis, Tonsillitis / Strep throat
RSV, Influenza & COVID discuss symptoms and treatment options with
expert physicians
Asthma / wheeze, Croup, Eczema, Allergic Rhinitis, UTIs, Balanitis, Skin infection, Impetigo & School sores
Mastitis, UTI / Cystitis, Endometriosis, PCOS, Contraception, Abnormal vaginal discharge, Fungal / Yeast infection, STIs, Genital Herpes / Warts
Hair loss, Hypertension (Blood Pressure), Cholesterol Management, Heart check, Erectile Dysfunction, Premature Ejaculation
Discuss individualised weight loss options and join our small group weight loss program designed to help you lose weight & get back in shape.
Skip the awkward consultations and request a comprehensive STI check-up discreetly. Get tested at any pathology lab across Australia and receive your results within 3-5 days.
TeleDoc® is committed to reforming healthcare by combining trusted Australian medical standards with modern telehealth technology. From reliable GP consultations to compassionate family care, we provide accessible, high-quality medical support designed to meet the needs of individuals and families today and into the future . Our approach is built on clinical integrity, nationwide accessibility, and a patient-first mindset, ensuring every consultation is safe, professional, and tailored to your needs.
Did you know that over 25% of Australians have had at least one telehealth consultation within the past year? The Australian government has committed to invest more than $100 million over the next four years to support greater access to telehealth services.
Telehealth has become increasingly popular as technological advancements such as Electronic Medical Record (EMR) & E-Scripts continue to drive innovation in healthcare. TeleDoc® has invested heavily to develop state-of-the-art infrastructure and has established itself as an industry leader. We do understand that telemedicine is not without its limitations and may not be suitable in some circumstances. Please check out what services we offer to see how TeleDoc® can help address your medical needs.
Established in 2022 after the pandemic, TeleDoc® quickly began to earn the trust of Aussies across the country. We know how difficult it can be to access timely medical care. Since day one, our focus has remained on delivering top quality care to patients in need. Our team, diverse in expertise and background, brings together a wealth of experience and a shared passion: to make primary care simple, accessible & inclusive for all Australians.
We take pride in being recognised as the most trusted providers of telehealth in the country. Our commitment to patient satisfaction is what drives our success and it will always remain our top priority. When it comes to your health & well-being, there is no better partner than TeleDoc®.
We know how frightening it can be when your little bub becomes unwell & there are no local doctors available. As parents, we understand the importance of quick, reliable, and compassionate healthcare for your children. Our platform is designed to streamline paediatric care via telehealth to save you time & avoid unnecessary trips to the Emergency Department.
We commonly treat children with asthma, croup, common cold, bronchitis, chest infection, school sores, eczema, gastroenteritis, urinary tract infection (UTI) & more. Whether it’s a late-night fever or a sudden rash, our professional telehealth doctors are only a phone call away.
Telehealth refers to delivery of healthcare using technology as an alternative to standard in-person consultations and is often provided via telephone & videoconferencing. Though it has its limitations telehealth is being increasingly used to improve access to healthcare particularly in regional and rural communities across Australia. Telehealth also improves patient health outcomes during after-hours when GP clinics are not available for urgent and subacute medical issues. With TeleDoc, you can connect with an experienced, fully registered Australian Doctor right from the comfort of your own home.
Yes, TeleDoc professionals can prescribe medications as well as provide repeat prescription via e-scripts. Just like any medical consultation, there are no guarantees what medication will be prescribed to you by the doctor. The doctor will take thorough medical history to determine what medication is best suited for you. Please note that some medications may not be prescribed on instant first consultation such as Benzodiazepines, opioids, controlled substances & narcotics. Such medications are classified as controlled drugs & substances that require close monitoring by a GP or a specialist.
TeleDoc works to provide private after-hours care and as such is not covered by MBS. We try hard to keep our fee as affordable as possible for our patients.
Yes, we can order pathology, imaging & referrals however, you will need to liaise with your GP to follow up on results. In some cases, patients can book a subsequent appointment to follow up on their results.
Yes, We provide medical certificate to cover work / school leave when appropriate. The medical certificate will be emailed to you after the consultation. Please note that doctors are not able to backdate medical certificates and can only provide certificate for leave of maximum of 3 days.
Yes, TeleDoc Doctors are fully qualified and registered with AHPRA (Australian Health Practitioner Regulation Agency)
We understand that telehealth has its limitations and patients can sometimes feel not satisfied with the doctor’s opinion. Please understand that the medical doctors are paid to give their professional opinion which may not provide optimal solution to health matters on hand. For example, in emergent cases, patients might be asked to present to the nearest hospital. Similarly, some patients with chronic, complex comorbidities may be asked to liaise with their GP for matters not deemed urgent. However, if we genuinely cannot help you out, you simply get a full refund.
There is a standard fee of $45 which is payable upon booking via credit / debit cards. The fee covers consultation with a medical professional who are entitled to provide their medical opinion on issues pertaining to the patient.
Yes. TeleDoc is committed to ensuring the privacy of our patients’ personal information and is bound by the Australian Privacy Principles under the Privacy Act of 1998 as well as any relevant health privacy principles under State legislation.
The time displayed on the bookings page is in AEST/QLD Time zone – we are based in QLD. After the completion of the booking, the confirmation page will include reference to the equivalent time in the location you reside. For change or cancellation of appointments, please follow instructions on the appointment confirmation email or contact us on info@phonedoctor.com.au or 07 3303 0383.
If you clicked on telephone consultation at the time of booking, you will not receive a link to join your teleconsult. You will receive a phone call at the time of your appointment from your doctor. If you picked the video option, please check the confirmation email at the time of the booking. You can click on ‘view appointment details’ – this will redirect you to Hot Health where you can set up an account and access the link. Also, 5 minutes prior to your booking you will receive a reminder email if you selected video appointment, in this email you will see a buton called ‘Join Teleconsult’. This button will take you to a virtual room. Also please ensure you check your spam/junk folders for the email. If you cannot see this email or the link, please contact us on info@phonedoctor.com.au or 07 3303 0383
Please allow a 15-minute wait time, just in case the doctor is running a little over time with previous appointments. After 15 minutes, if you have not heard from the doctor, please contact us on info@teledocaustralia.com.au or +61 7 3303 0383
Please refer to your appointment confirmation email – check your spam or junk box if you cannot find it in your inbox. Click on ‘view appointment details’ and select to change or cancel the appointment. You will have to create a Hot Health account/log in to be able to do this.If you are having any difficulties please contact us on info@teledocaustralia.com.au or +61 7 3303 0383
You can cancel your appointment up to 2 hours before the scheduled time, and receive a full refund. If you cancel your appointment within 2 hours of the scheduled start time you will be charged a $20.00 cancellation fee. If you cancel your appointment within 1 hour of the scheduled start time, you will not be eligible for a refund.If you are having any difficulties please contact us info@teledocaustralia.com.au or +61 7 3303 0383.
